Unterschied zwischen ebay und ebay Kleinanzeigen: Tipps, Vor- und Nachteile (2025)

FAQs

How do I deal with a bad seller on eBay? ›

If you think that a seller is violating one of our policies, you can let us know and we'll look into it. Any attempt by a seller to misrepresent themselves or the products they're selling is seller fraud. Find out the warning signs and how to let us know if you've spotted something suspicious.

eBay is full of listings for legitimate high-quality items. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing.

I've run across some listings that are obviously fraudulent listings. The seller has pics they have taken from the actual product, or the manufacturer, and has created what appears to be an actual listing.

Scammers like to target new sellers, particularly those selling expensive items. Sending contact information (text or email) prior to a transaction payment is a violation of eBay policy; this policy is designed to protect honest buyers and sellers from this sort of thing, and to prevent off-eBay sales.

Send the buyer a return label and input that tracking info into the chargeback case. Basically the only way to "Win" is to accept a return and provide a return label. There is NO way to prove the item "is as described", you can only prove you were/are willing to accept a return for a refund.

If you're having a problem with a seller because they're not following our policies, let us know and we'll look into it. You should only report a seller if you think they're violating our policies, for example: They offer to sell you a listed item outside of eBay. They don't intend to complete the sale.

You're eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. What happens when I ask eBay to step in? If you haven't received an item, we usually refund your money immediately via PayPal.

Scammers are often able to create new eBay accounts with false credentials or else hijack existing eBay user accounts to use for making scam offers, purchases or sales.

Ebay will now reach into my bank account and pay the funds to the person committing a felony fraud, a conviction for which may result in substantial jail time.

Reporting fraud or stolen goods to the police

If you've been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number.

Can you go to jail for selling fake items on eBay? ›

If convicted of Penal Code 350 selling, manufacturing, possessing for sale of counterfeit goods as a felony, it carries the following penalties: 16 months, two or three years in a county jail. A fine up to $500,000 for individuals. A fine up to $1,000,000 for a business.

Sue the eBay Seller in Small Claims Court

As you can see, you have several ways to get your money back if an eBay sale goes south. If none of these work, you may be able to sue an eBay seller in small claims court. Many small claims cases can be handled without a lawyer.

Check on: The seller has violated one of eBay's policies, click continue. Enter seller's username. Click on either: Seller sent threatening or abusive messages or other. Fill in additional comments; tell them your story and let them know they need to contact you (leave a phone number) or look at your messages.