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- All in one 7640 no power button after changing cord
All in one 7640 no power button after changing cord
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Ron2550
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06-23-202405:08 PM
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Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)
No power on 7640 all in one. New
cord purchased and power outlet changed. Worked briefly but now no power?
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- HP Envy 7640 e-All-in-One Printer
- Microsoft Windows 10 (64-bit)
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Category:
- Inkjet printer
Reply
I have the same question
1 REPLY 1
Irwin6
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06-24-202411:52 AM
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Hi @Ron2550,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that your Printer is not powering on.
- Please follow the steps below to perform a power drain on the printer.
1) Take out the cartridges
2) Unplug the power cord from the printer & wall.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the printer and wall outlet directly, ensure the printer is plugged into the wall & not into a surge protector.
5) Insert the cartridges back into the printer.
Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges
- Update the printer firmware by clicking on thislink if the printer turns on.
- If the issue still persists, try with an alternate power cable that is compatible with your printer.
Please mark this post as“Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a good day
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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